Emergency

Keep your location details close

Save your accommodation name, street address and a map link where you can find them quickly. When describing where you are, use the place name and nearby landmark shown in your booking or map. Keep your insurer’s assistance instructions with your travel documents.

Open the emergency numbers page for the contacts listed in the guide. Use the lost passport page for embassy information, or the medical care page to organize a planned appointment. Keep provider contact details separate from emergency service contacts so you can reach the service you need.

Before a day out, keep your accommodation address and booking details in a place you can open quickly. Add the contact instructions supplied by your insurer or embassy to your travel documents. Use the linked pages above to find the relevant contacts.